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Ldap users "not seen" by application


I hope i'm in the right place to ask my question... I use openldap for user authentication on linux servers. Everything seems ok except for scheduled jobs. We use a software to launch processes based on event or schedule. An agent is installed on every servers. Unfortunately it doesn't "see" the users from the ldap. When it tries to launch the process it fails with an error like the user doesn't exists. The workaround is to create a local user but i'd prefer to use an ldap one. Do you know how i could solve that ?



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