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Re: (ITS#5744) Automatically close issues when no feedback is received within a reasonable time

ando@sys-net.it writes:
> My point is about tickets opened with only partial information, answered 
> with a request for clarification that never comes in: 5712, 5652, 5651, ...

Hm, you've marked ITS#5651 Feedback even though it contains no feedback
request.  If you sent one privately, I suggest you re-send via ITS.