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Help ! I lost users in openldap

Hi, all
    I use openldap1.2.7 in linux(kernel 2.2.10) to store lots(about 2-3 million entries) of user infomation(including cn, password, mail ...). The amount of users is increasing everyday.
    It woeks well most time, but yesterday an emergency happened.:-( some users' information were lost! I could not ldapseach it , and then i tried 'ldbmcat -n id2entry.dbb', still nothing found about them. At last i recover from some old backup files. some changes are lost for ever! The BOSS is very angry about that!
    why this happened? How to prevent it? How to deal with it? Any Idea or suggestion is welcome!!!!
    thanks very much!!