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Re: (ITS#7448) "assertion failed" in MDB
--On Tuesday, November 27, 2012 9:09 AM +0000 firstname.lastname@example.org wrote:
I would suggest you actually take the time to read what you link to.
Clearly, in this case, you have failed to do that. For example, under the
"Show me how to show myself."
This is the era of the Internet. This is the era of worldwide
communication. This is the era in which I can send my software to somebody
in Russia at the touch of a button, and he can send me comments about it
just as easily. But if he has a problem with my program, he can't have me
standing in front of it while it fails. "Show me" is good when you can, but
often you can't.
If you have to report a bug to a programmer who can't be present in person,
the aim of the exercise is to enable them to reproduce the problem. You
want the programmer to run their own copy of the program, do the same
things to it, and make it fail in the same way. When they can see the
problem happening in front of their eyes, then they can deal with it.
So tell them exactly what you did. If it's a graphical program, tell them
which buttons you pressed and what order you pressed them in. If it's a
program you run by typing a command, show them precisely what command you
typed. Wherever possible, you should provide a verbatim transcript of the
session, showing what commands you typed and what the computer output in
Give the programmer all the input you can think of. If the program reads
from a file, you will probably need to send a copy of the file. If the
program talks to another computer over a network, you probably can't send a
copy of that computer, but you can at least say what kind of computer it
is, and (if you can) what software is running on it.
We're asking you to "Show us" what you did. Provide your code that caused
an issue, since mdb is working fine with numerous projects. You are
refusing to do provide code that shows what the issue is, and then
expecting the developers to magically fix things with no relevant code path
to examine. I don't understand your attitude in this at all.
Sr. Member of Technical Staff
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