Re: (ITS#5744) Automatically close issues when no feedback is received within a reasonable time

[ghenry@OpenLDAP.org]

----- quanah@zimbra.com wrote:

> --On Thursday, October 16, 2008 12:12 PM +0000 ando@sys-net.it wrote:
> 
> > The ITS is polluted by issues opened, considered by developers, and
> > pending feedback since ever.  I suggest the ITS automatically
> closes
> > issues not fed back after a reasonable amount of time.  Closed
> issues can
> > always be re-opened if issueers wake up and respond.
> 
> 
> The problem I see with this is we have a number of ITS' that are open
> 
> because the work was partially done, but there is work remaining to be
> 
> done, and that needs to be tracked.  I'm not sure if "Open" is the
> best 
> state, but they definitely shouldn't be "closed" either.
> 
> I feel what we really need is a much improved bug tracking system
> where we 
> can do things like assign target releases to bugs, keywords, and have
> 
> better-tuned states.

http://www.mantisbt.org/ ?

-- 
Kind Regards,

Gavin Henry.
OpenLDAP Engineering Team.

E ghenry@OpenLDAP.org

Community developed LDAP software.

http://www.openldap.org/project/