ITS Help

The OpenLDAP Issue Tracking System can be used to report and track issues related to OpenLDAP software and documentation (including our web site). The system is used to report bugs and request features as well as to submit fixes and enhancements.

Jitterbug Help
Issue Directories
Issue Notes
Issue States

Other useful pages:

Obtaining Issue Tracking System reports

Each Issue Tracking System report, as well as subsequent followups (submitted by email), are automatically forwarded to the OpenLDAP-Bugs mailing list. Information on how to subscribe (and unsubscribe) from the OpenLDAP-bugs list can be found at http://www.openldap.org/lists/.

Issue Directories

Directories are used to categorized issues to functional areas:

Directory Description

Incoming Issues needing to be categorized

Archive.* Archived reports

Build Issues relating to the build environment including all platform (auto-)configuration issues

Contrib Issues relating to contributed software packages

Documentation Documentation issues

Development Development issues

Historical Historical issues

Software Bugs Software Defects

Software Enhancements Software Enhancements

Web Issues related to the www.openldap.org

Directory	Description
Incoming	Issues needing to be categorized
Archive.*	Archived reports
Build	Issues relating to the build environment including all platform (auto-)configuration issues
Contrib	Issues relating to contributed software packages
Documentation	Documentation issues
Development	Development issues
Historical	Historical issues
Software Bugs	Software Defects
Software Enhancements	Software Enhancements
Web	Issues related to the www.openldap.org

Issue Notes

The notes field is used to detail conditions needed to progress it from its current state. As such, the notes describe the status of the issue. This field is volitile. Use replies/followups to record vital information.

Issue States

States are used to organize issue workflow:

State Description

Open Open (unresolved) issues that can be worked. Open issues may be placed in a number of directories.
Incoming issues are automatically classified as Open.

Suspended Suspended (unresolved) issues which are pending for any number of reasons.

Feedback Issues requiring feedback

Active Issues currently being worked on

Test Issues with testable solutions

Release Issues with releasable solutions

Partial Issues with partial solutions released

Closed Closed (resolved) Issues

All Psuedo state for searching all issues

Not Closed Psuedo state for searching active issues

State	Description
Open	Open (unresolved) issues that can be worked. Open issues may be placed in a number of directories. Incoming issues are automatically classified as Open.
Suspended	Suspended (unresolved) issues which are pending for any number of reasons.
Feedback	Issues requiring feedback
Active	Issues currently being worked on
Test	Issues with testable solutions
Release	Issues with releasable solutions
Partial	Issues with partial solutions released
Closed	Closed (resolved) Issues
All	Psuedo state for searching all issues
Not Closed	Psuedo state for searching active issues